Business Services Administration

Business Services Administration

Our students accomplish more than just learning the latest technologies. The success of our students is realized through training classes, but the foundation of Millennium Training Institute is based on inspiring students and companies to become more productive and successful in their daily activities.

Microsoft Office training from Millennium Training Institute is enhanced by engaging the student in real work, life-like situations, and we see the results on our students’ faces every day. It’s the confidence that comes from learning, knowing and applying.

PROGRAM OVERVIEW

The Business Services Administration program is made up of courses that include training in the most widely used business software applications: Windows Operating System and Microsoft Word, Excel, and Outlook applications. Additional courses in keyboarding, customer service, and soft skills training enable students to bring a wide-ranging assortment of skills to their job search and professional careers.

COURSE OUTLINE

The Business Services Administration program consists of 14 semester credit hours and can be completed in as few as 17 weeks (33 weeks for evening only classes).

COURSE NAME CREDITS
COMP 132 Computer Essentials 1.5
COMP 135 Microsoft PowerPoint 1.0
COMP 141 Microsoft Word 4.0
COMP 143 Microsoft Excel 4.0
BAS 111 Business English Writing 1.5
BAS 112 Business Etiquette 1.0
CPL 311 Career Development 1.0
TOTAL   14

OBJECTIVES

Upon course completion, students will be able to perform in a business support environment with the knowledge and ability to:

  • Efficiently use desktop computing including computer hardware and the Windows operating system.
  • Create, format, edit and merge a wide-range of documents from letters and proposals to properly structured manuals.
  • Create and apply a multitude of spreadsheet designs to suit variety of business needs.
  • Manage documents, files, and projects electronically and provide distribution over networks.
  • Create an outstanding resume and post it on the Internet in the most effective job search engines.
  • Effectively use e-mail and work online w/ Web browsers.
  • Use questioning and listening skills to identify the real needs and service expectations of each individual customer.
  • Take a pro-active stance to resolve recurring customer concerns.

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